Dr Crystal Oldman joined The Queen’s Nursing Institute in 2012 as Chief Executive. Crystal worked in the NHS for 18 years, the majority of which was as a Health Visitor, working with disadvantaged communities in west London. Crystal spent 18 years in Higher Education, where her role as Dean included the development of evidence-based practice within the integrated community nursing, primary and social care workforce. Crystal’s interest in leadership inspired her doctoral studies into the knowledge, skills and attributes of middle managers, research which was completed in 2013. Under Crystal’s leadership, The QNI’s International Community Nursing Observatory was established. Crystal was awarded a CBE in 2017 for services to community nursing and her leadership of the QNI. In 2020, she was awarded Fellowship of the Royal College of Nursing. Crystal was appointed as a trustee of the Nuffield Trust in November 2023. She is also an Honorary Professor of LSBU.