Executive chief nurse and Deputy Chief Executive Officer,
University Hospitals of Morecambe Bay NHS Foundation Trust
Sue joined University Hospitals of Morecambe Bay in December 2013. Sue has a strong background in clinical nursing and patient safety and has led a number of innovations to understand and reduce mortality and morbidity. Sue runs nursing and midwifery development programmes that focus on human factors, understanding behaviours and learning from incidents and complaints. During this time, the Trust has gone from a CQC rating of inadequate to one of good overall and outstanding for care. The development of a RN degree apprentice scheme is one of her most rewarding achievements in this post. Sue has visited Harvard in Boston where she studied leadership and Virginia Mason in Seattle where she learned about lean methodology. She has a keen interest in nurse staffing and was part of the national team which developed the Safer Nursing Care Tool. Prior to working at UHMB, Sue was Executive Director of Nursing & Patient Safety at North Tees and Hartlepool NHS Foundation since 2008 and has also worked as Deputy Director of Infection Prevention and Control & Patient Safety at Nottingham University Hospitals NHS Trust and Associate Director of Nursing at the University Hospitals of Coventry and Warwickshire. In the past, Sue worked closely with the Department of Health to develop and implement Hospital at Night, new ways of working in surgery and new ways of working in anaesthesia. Sue continues to write for publication and has had work published in numerous journals. She remains as passionate about her profession today as she did when she started as a healthcare assistant in the 1980’s. In her private time, Sue is a founding Director of the charity Transform Healthcare Cambodia and leads and supports teams of NHS clinicians with Khmer health teams to rebuild clinical skills and knowledge following the atrocities of the Khmer Rouge (the Killing Fields). Over 150 student nurses have undertaken elective placements at Battambang Hospital in Cambodia and Sue is proud that they also spoke of the impact of this experience on them at the national Chief Nursing Officer Conference in 2017. She is proud to be a Non-Executive Director of St. John’s Hospice in Lancaster where she sits on the Board of Trustees and on their Care Quality and Services sub-committee. In 2015, Sue was named a Nursing Times Inspirational Leader.